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Code d'Examen: C_HANAIMP_1
Nom d'Examen: SAP (SAP Certified Application Associate - SAP HANA 1.0 )
Questions et réponses: 160 Q&As

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NO.1 Which new connection type is available as of SAP BusinessObjects Data Services 4.0?
A. Operational Data Provider
B. BAPI function calls
C. IDOCs
D. Read table via ABAP data flows
Answer: A

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NO.2 You have a Web Intelligence report that requires data from SAP HANA filtered for a specific
year.
Where do you apply the filter for optimal performance?
A. In the universe
B. In the Web Intelligence report
C. In the analytic view
D. In the calculation view using an attribute value variable
Answer: C

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NO.3 Which of the following properties of a derived attribute view can you modify?
A. Description
B. Description mapping
C. Calculated attributes
D. Filters
Answer: A

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NO.4 What are the key benefits of using SAP BusinessObjects Explorer with SAP HANA? (Choose
three)
A. You do not need to create your own queries to access information.
B. You can easily create your own queries to access information.
C. You can access information for data discovery intuitively.
D. You can execute ad-hoc business analytics quickly.
E. You can easily create an IDT business layer.
Answer: A,C,D

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NO.5 How can you evaluate the speed of a calculation within the database? (Choose two)
A. Use the Data Preview function in the SAP HANA studio.
B. Execute a Web Intelligence report and check the duration of the previous refresh.
C. Execute an information space using SAP BusinessObjects Explorer.
D. Write and execute an appropriate SQL statement.
Answer: A,D

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NO.6 Which SAP BusinessObjects reporting tool should you use to answer ad-hoc questions and
interact with shared information?
A. Crystal Reports
B. Dashboards
C. Explorer
D. WebIntelligence
Answer: D

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NO.7 Which delivered role is mandatory for a system administrator in SAP HANA?
A. SYS_ADMIN
B. CONTENT_ADMIN
C. SAP_ALL
D. IC MODELER
Answer: B

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NO.8 What are benefits of using a business layer on top of SAP HANA? (Choose two)
A. An extra layer of granular security
B. Improved database calculation speed
C. Fast throughput via BICS connectivity
D. Users can use business names instead of technical names
Answer: A,D

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NO.9 Which of the following tasks must you perform before you build a business layer within the
SAP BusinessObjects Information Design Tool (IDT) on top of SAP HANA? (Choose three)
A. Publish the connection to CMS.
B. Build a query to test the connection.
C. Build a relational connection to SAP HANA.
D. Build an OLAP connection to SAP HANA.
E. Build a data foundation.
Answer: A,C,E

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NO.10 If you want to create or drop tables in a schema, which privilege type do you need?
A. SYSTEM
B. ANALYTIC
C. PACKAGE
D. SQL
Answer: D

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Code d'Examen: C_GRCAC_10
Nom d'Examen: SAP (SAP Certified Application Associate - SAP BusinessObjects Access Control 10.0)
Questions et réponses: 80 Q&As

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NO.1 Which configuration parameters determine the content of the log generated by the SPM Log
Synch job? (Choose three)
A. Enable Risk Change log (1002)
B. Enable Authorization Logging (1100)
C. Retrieve System log (4004)
D. Retrieve OS Command log (4006)
E. Retrieve Audit log (4005)
Answer: C,D,E

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NO.2 You have identified some risks that need to be defined as cross-system risks. How do you
configure your system to enable cross-system risk analysis?
A. 1. Set the analysis scope of the function to cross-system.
2. Create cross-system type connectors.
3. Assign the corresponding connectors to the appropriate connector group.
4. Generate rules.
B. 1. Set the analysis scope of the risk to cross-system.
2. Create cross-system type connectors.
3. Assign the corresponding connectors to the appropriate connector group.
4. Generate rules.
C. 1. Set the analysis scope of the risk to cross-system.
2. Create a cross-system type connector group.
3. Assign the corresponding connectors to the connector group.
4. Generate rules.
D. 1. Set the analysis scope of the function to cross-system.
2. Create a cross-system type connector group.
3. Assign the corresponding connectors to the connector group.
4. Generate rules.
Answer: D

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NO.3 Which of the following objects can you maintain in the "Maintain Paths" work area of MSMP
workflow configuration? (Choose three)
A. Paths
B. Path versions
C. Rules for path mappings
D. Stage notification settings
E. Stages
Answer: A,D,E

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NO.4 Your customer has created a custom transaction code ZFB10N by copying transaction FB10
and
implementing a user exit.
How can you incorporate the customer enhancement into the global rule set so that it will be
available for Risk Analysis?
A. Update security permissions in all relevant authorization objects, maintain the custom program
name in all relevant functions, and generate the access rules.
B. Update all relevant functions with ZFB10N, maintain the permission values for all relevant
authorization objects, and generate the access rules.
C. Update all relevant functions with ZFB10N, maintain the permission values in the relevant
access risk, and generate the global rule set.
D. Update the relevant access risk with ZFB10N, maintain access rules in all relevant functions,
and generate the global rule set.
Answer: B

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NO.5 Your customer wants to eliminate false positives from their risk analysis results.
How must you configure Access Control to include organizational value checks when performing a
risk analysis? (Choose two)
A. Configure organization rules for each relevant function.
B. Update the functions that contain each relevant action by activating the fields for the required
permissions and maintaining a value for each specific organization.
C. Configure organization rules for each relevant risk.
D. Update the functions that contain each relevant action by activating the fields for the required
permissions.
E. Configure organization level system parameters to incorporate all organization levels for each
relevant risk.
Answer: C,D

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NO.6 What does assigning the Logical Group (SOD-LOG) type to a connector group allow you to do?
A. Run a cross-system analysis.
B. Use the connector group for transports to the target system.
C. Monitor the target system.
D. Use the connector group as a business role management landscape.
Answer: D

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9. Who approves the review of the periodic segregation of duties?
A. Mitigation monitors
B. Role owners
C. Mitigation approvers
D. Risk owners
Answer: D

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10. How are lines and columns linked in a BRFplus initiator decision table?
A. A column to a column through a logical OR
B. A column to a line through a logical OR
C. A column to a column through a logical AND
D. A line to a line through a logical AND
Answer: C

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NO.7 What do you mitigate using Access Control?
A. Roles
B. Users
C. Risks
D. Functions
Answer: C

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NO.8 Your customer wants a manager to fulfill both MSMP workflow agent purposes.
How do you configure this?
A. Maintain the manager agent twice, once for each purpose, using the same agent ID.
B. Maintain the manager agent once and assign both purposes to it without using an agent ID.
C. Maintain the manager agent twice, once for each purpose, using different agent IDs.
D. Maintain the manager agent once and assign both purposes to it using the same agent ID.
Answer: C

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Code d'Examen: C-SASEAA-15
Nom d'Examen: SAP (Adaptive Server Enterprise 15 Administrator Associate)
Questions et réponses: 60 Q&As

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NO.1 How large can a table, column and index name be?
A. 32 bytes
B. 64 bytes
C. 128 bytes
D. 255 bytes
Answer: D

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NO.2 What is the command used to dynamically increase the size of a database device?
A. disk init.
B. disk reinit.
C. disk resize.
D. alter database.
Answer: C

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NO.3 Maximum database size for 2K pages is?
A. 32 GB
B. 256 GB
C. 2 TB
D. 4 TB
E. 8 TB
Answer: D

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NO.4 Which table identifies the process that has the oldest active transaction and how long that
transaction has been open?
A. master..sysprocesses
B. master..syslogshold
C. master..syslogins
D. master..syslocks
E. master..systransactions
Answer: B

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NO.5 Which command can be used to check the maximum number of locks used since ASE server
was
started?
A. sp_configure
B. sp_helpconfig
C. sp_poolconfig
D. sp_monitorconfig
E. sp_countmetadata
Answer: D

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NO.6 Which of the following system databases will be built during an ASE installation? (Choose
four.)
A. master
B. model
C. sybsyntax
D. sybsecurity
E. sybsystemdb
F. sybsystemprocs
Answer: A,B,E,F

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NO.7 Using the 'sp_who' output, how can you identify a system process?
A. The process ID is below 15
B. The origname is NULL
C. The loginame is system
D. The hostname is the name of the machine ASE is running from
Answer: B

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NO.8 When using ASE device mirroring, what does the administrator have the ability to perform?
A. Copy a database to several different devices
B. Copy a database from several devices to a single device
C. Copy an entire device from one location to another
D. Copy only system tables from one device to another
Answer: C

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NO.9 Which database option must be set to run dbcc checkalloc in fix mode?
A. dbo use only
B. ddl in tran
C. no chkpt on recovery
D. select into/bulkcopy/pllsort
E. single user
Answer: E

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NO.10 Which command is used to display the current server EBF level?
A. select * from syslogshold
B. select @@servername
C. select * from sysservers
D. select @@version
Answer: D

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Code d'Examen: C-TSCM62-65
Nom d'Examen: SAP (SAP Certified Application Associate - Order Fulfillment with SAP ERP 6.0 EHP5)
Questions et réponses: 80 Q&As

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NO.1 In which of the following master records can partial delivery agreements be stored? (Choose
two)
A. In the customer material info record
B. In the material master record
C. In the condition master record
D. In the customer master record
Answer: A,D

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NO.2 What Service Desk feature provides all the functions to analyze and monitor an entire SAP
solution centrally?
A. Root cause analysis
B. Implementation Roadmap
C. SAP Notes
D. SAP Solution Manager diagnostics
Answer: D

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NO.3 Based on which of the following dates is the availability check (ATP) carried out?
A. Requested delivery date
B. Replenishment lead date
C. Material availability date
D. Goods issue date
Answer: C

SAP   C-TSCM62-65   C-TSCM62-65

NO.4 Which of the following statements regarding quantity contracts is correct?
A. Quantity contract items will show up in the delivery due list when ready for delivery.
B. Different requested delivery dates are maintained in the schedule lines of the quantity contract.
C. Quantity contracts contain details about the customer's requested delivery dates.
D. Quantity contracts are delivered using a contract release order.
Answer: D

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NO.5 Which SAP NetWeaver component realizes cross-system application processes?
A. SAP Exchange Infrastructure (SAP XI) / SAP Process Integration (SAP PI)
B. SAP Enterprise Portal (SAP EP)
C. SAP Master Data Management (SAP MDM)
D. SAP Business Warehouse (SAP BW)
Answer: A

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NO.6 What is used to determine the item category for general value contracts (WK1)?
A. Item category group
B. Value contract material
C. You do not need to determine item categories for value contracts
D. Item usage VCTR
Answer: D

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NO.7 What can be identified as the most likely reason for a delivery split in a collective delivery run?
A. The shipping conditions of two separate items in the sales order differ from one another.
B. The sales order line items have the same route and the same shipping point, but different shipto
parties.
C. The physical weight of the total line items exceeds the capacity of the truck that is being used to
deliver the product.
D. The loading group of one of the items in the sales order differs from the others.
Answer: B

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NO.8 As a member of the project team, you are asked to set up the system so that user has to enter
an
order reason when processing a sales order. It should be possible to save the incomplete order,
but further processing should not be possible until the Order Reason field is filled.
How do you implement this requirement?
A. You define an incompletion procedure with the Order Reason field and mark it as mandatory.
B. You define an incompletion procedure with the Order Reason field and assign a status group in
which the fields General, Delivery, and Billing Document are selected.
C. You define an incompletion procedure with the Order Reason field, assign it to the sales
document type, and set the status to "released for further process steps".
D. You define an incompletion procedure with the Order Reason field and assign it to a sales
document type that has the "Incompletion Message" indicator set.
Answer: B

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NO.9 For what purposes can you use transaction variants? (Choose two)
A. To define values in a selection screen for a report
B. To add new external fields to the sales document
C. To hide fields in a sales order
D. To define default values for data fields
Answer: C,D

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NO.10 Using rental contracts, which settings are mandatory for working with periodic billing?
(Choose
two)
A. Maintenance of a factory calendar that is assigned to the customer master
B. Assignment of a billing plan type to the item category of the rental contract item
C. Maintenance of a separate billing type that is assigned to the sales document type of the rental
contract
D. Assignment of the respective billing relevance (order-relevant billing – billing plan) to the item
category of the rental contract item
Answer: B,D

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L'avènement de la certification SAP pratique d'examen C_THR12_66-JP questions et réponses 「C_THR12_66日本語版」

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Code d'Examen: C_THR12_66-JP
Nom d'Examen: SAP (SAP Certified Application Associate - Human Capital Management with SAP ERP 6.0 EHP6 (C_THR12_66日本語版))
Questions et réponses: 80 Q&As

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NO.1 infotype 0001( 組織 的な割当) の上の組織的なキーの目的は何ですか。 （2 つ選択してくだ
さい）
A. それは Customizing テーブルのキーフゖールドでありえる。
B. それは点線の報告 関係を表示する。
C. それは標準的なレ ポートに追加の選択基準として機能することができる。
D. それは追加の許可 チェックに値が格納される。
Answer: C,D

SAP   C_THR12_66-JP   C_THR12_66-JP

NO.2 あなたは従業員 のために終了ゕクションを実行したいです。
以下の infotypes のど れが標準プラクテゖスとして区切られてはいけませ んか。
A. IT0040 ( ローンのオ ブジェクト)
B. IT2006 ( 不在クォー タ)
C. IT0008 ( 基本給)
D. IT0014 ( 支給控除)
Answer: C

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NO.3 あなたは雇用の ゕクションを実行しています。 統合は人材管理 （PA ） と組織管理 （OM ）
との間でゕクテゖブになっています。
この統合の結果として、 IT0001 Organizational Assignment の上のどの フゖールドが直接維持さ
れることができませんか。 （3 つ選択してください）
A. ポジション
B. 人事領域
C. コスト? センター
D. ジョブキー
E. 組織単位
Answer: C,D,E

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NO.4 あなたは人事デ ータについてのリゕルタ゗ム? レポートを提供したいです。 このレポー
トを作成するために、 どのレポートツールを使用するでしょうか。 （2 つ選択してください）
A. レポートラ゗タ
B. SAP NetWeaver ビジ ネス倉庫
C. ゕドホッククエリ
D. SAP クエリ
Answer: C,D

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NO.5 標準 SAP ERP 組 織管理は、 以下のエリゕのどれで統合しますか。 （2 つ選択してくだ
さい）
A. ワークフロー
B. プラント? メンテナ ンス
C. プロジェクト? シス テム
D. 販売と分配
E. コントロール
Answer: A,E

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NO.6 どのように従業 員の外部時間管理システム ID をサップ人員番号にリンクしますか。
A. 外部の時間管理システムや IT0031 （リフ ゔレンス人事番号） で同一の番号を 割り当てる。
B. 外部の時間管理シ ステム ID と IT0050 （ タ゗ム? レコーデゖング）を作成する。
C. IT0001( 組織的な割り 当て) の上のフゖールド SACHZ に外部時間管理システム ID を格納す る。
D. 外部の時間管理シ ステム ID で、IT0105 （ コミュニケーション）を作成する。
Answer: B

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NO.7 人事計算規則の 従業員サブグループのグループ化の機能は次のどれですか。
A. 許容可能な時間割り当てタ゗プを決定する
B. 許容ウェ゗ジタ゗ プを決定する
C. 有効な賃金グルー プとレベルを決定する
D. 給与計算で正しい 処理ステップを決定する
Answer: D

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NO.8 あなたは、法人と個人の関係を示し 、 彼らの組織単位や位 置 を含むレポートを望 み ま
す。どの評価パスは、標準的な関係を使用して適切なデータを返すでしょうか。
A. S -> P P -> OR O -> S O -> O OR -> OR
B. P -> OR O -> S OR -> OR O -> P O -> O
C. OR -> O O -> S S -> P O -> O OR -> OR
D. OR -> P P -> O O -> S O -> O OR -> OR
Answer: C

SAP   certification C_THR12_66-JP   C_THR12_66-JP   C_THR12_66-JP   certification C_THR12_66-JP

NO.9 どこで PINCH または ABKRS のような機 能の中で決定のために使われることができるフ
ゖールドをすべて見つけますか。
A. ドキュメンテーションの中で
B. カントリーの割り 当ての中で
C. 管理データで
D. 構造で
Answer: D

SAP   certification C_THR12_66-JP   certification C_THR12_66-JP   C_THR12_66-JP

NO.10 IT0302( 追加のゕ クション) の目的は何ですか。
A. 1 つの人員ゕクションだけが 1 人の従業員 につき 1 日につき保存 されることができること
を保証する。
B. 1 つのステータス変化の人員ゕクションだけが 1 人の従業員につき 1 日につき保存される
ことができることを保証する。
C. 複数のステータス 変化の人員ゕクションが 1 人の従業員につ き 1 日につき保存され るこ
とができることを保証する。
D. 複数の非ステータ ス変化の人員ゕクションが 1 人の従業員につき 1 日につき保存される
ことができることを保証する。
Answer: D

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Le meilleur matériel de formation examen Isilon 200-047

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Code d'Examen: 200-047
Nom d'Examen: Isilon (Isilon Certified Integration Engineer Exam for OneFS 6.5)
Questions et réponses: 89 Q&As

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NO.1 A customer needs to prevent accidental deletion or alteration of critical or archived data. They have
used a WORM storage setup in the past, but are not required to be WORM compliant. What Isilon license
would enable them to have this type of feature?
A. SmartConnect
B. SmartLock
C. SmartSecure
D. SmartCache
Answer: B

Isilon examen   certification 200-047   certification 200-047   200-047

NO.2 What does Isilon s single file system in an Isilon cluster eliminate? (Choose 3)
A. A unified namespace
B. RAID
C. Volumes
D. Multiple local file systems
E. Ease of management
Answer: B,C,D

Isilon   200-047 examen   certification 200-047   200-047

NO.3 Which of the following are required to support InsightIQ 2.0? (Choose 2)
A. Product license
B. SMB connectivity
C. File System Analytics
D. Virtualized environment
E. NFS connectivity
Answer: A,D

Isilon examen   200-047   200-047

NO.4 In what directory are cluster logs stored?
A. /var/log
B. /ifs
C. /ifs/log$
D. /var/.ifsvar
Answer: A

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NO.5 A customer would like a new Isilon cluster. There are two requirements, which are long term storage for
data files and video files that need to be edited. What two node types best serve these needs? (Choose 2)
A. S200
B. S400
C. X400
D. NL400
Answer: A,D

certification Isilon   200-047   200-047

NO.6 How many NAS heads can an Isilon cluster support?
A. 1
B. 2
C. 4
D. None. Isilon cluster do not use NAS heads.
Answer: D

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NO.7 What does the on-disk identity type supports both UNIX and Windows clients?
A. CIFS
B. Native
C. Compatible
D. Each on-disk identity supports only one type of client
Answer: B

Isilon   200-047   200-047   200-047   200-047

NO.8 How many Accelerator nodes are recommended per NL node in a cluster?
A. 4 NL nodes for the first Accelerator and 3 NL nodes for each additional accelerator
B. 3 NL nodes for the first Accelerator and 3 NL nodes for each additional accelerator
C. 5 NL nodes for the first Accelerator and 3 NL nodes for each additional accelerator
D. 4 NL nodes for the first Accelerator and 4 NL nodes for each additional accelerator
E. 3 NL nodes for the first Accelerator and 4 NL nodes for each additional accelerator
Answer: A

Isilon   certification 200-047   200-047

NO.9 Which of the following is the Active Directory domain identifier used by an Isilon cluster when allocating
SIDs?
A. I-1-144-1
B. I-1-20-2
C. S-1-22-1
D. S-1-20-2
Answer: C

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NO.10 Which of the following is supported by NFSv4 on an Isilon cluster? (Choose 3)
A. Oplocks
B. State
C. Windows ACLs
D. TCP
E. UDP
F. NLM
G. Byte range locks
Answer: B,C,D

Isilon   certification 200-047   200-047 examen   200-047   certification 200-047   200-047

NO.11 Select the standard ACL policies options? (Choose 4)
A. SMB only
B. UNIX only
C. Balanced
D. NFS only
E. Windows Only
F. Manual Configuration
Answer: B,C,E,F

certification Isilon   200-047   certification 200-047

NO.12 When a file is saved to an Isilon cluster, which node creates the data and parity stripes?
A. The stripes are assigned to two separate nodes for calculation.
B. The node connected to the client.
C. The node with the least amount of read / write activity.
D. All nodes use Round Robin to take turns calculating the stripes.
Answer: B

certification Isilon   200-047   200-047   200-047 examen

NO.13 Which node should be assigned the SmartConnect Service IP address?
A. The node with the lowest LNN
B. Only nodes servicing SMB clients
C. All nodes can use the SmartConnect Service IP
D. Only nodes servicing NFS clients
E. None
Answer: E

certification Isilon   certification 200-047   200-047   200-047

NO.14 Which of the following client access protocols are enabled by default on OneFS 6.0 and 6.5?
A. NFS, CIFS & FTP
B. CIFS, FTP & HTTP
C. SMB & NFS
D. NFS, SMB, FTP & HTTP
Answer: C

Isilon   200-047   200-047 examen

NO.15 Legacy LDAP does not allow what action on passwords.?
A. Encryption of passwords
B. Unencrypted passwords
C. Transfer of passwords to windows clients
D. Reading of passwords by windows clients
Answer: A

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Avaya meilleur examen 132-S-708, questions et réponses

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Code d'Examen: 132-S-708
Nom d'Examen: Avaya (Avaya Voice Self-Service Design Elective Exam)
Questions et réponses: 77 Q&As

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NO.1 .Which two application servers are supported by Avaya Dialog Designer? (Choose two.)
A. Microsoft IIS
B. Apache Tomcat
C. IBMWebSphere
D. Oracle J2EE Web Server
Answer: B,C

Avaya   132-S-708 examen   132-S-708 examen

NO.2 Which integration alternative provides optimal routing to an agent based on information gathered
at any given point within a Voice Self-Service application?
A. Avaya Interaction Center
B. Avaya Proactive Contact
C. Avaya Operational Analyst
D. Avaya Interactive Intelligence
Answer: A

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NO.3 .A customer wants to answer technical support questions 24x7 yet avoid paying for increased
staffing for night and weekends. Forty-five percent of agent calls are simple fixes that include
power-down and power-up support, explaining where to obtain the three-page troubleshooting
document, and the faxing of that document. Agents also sell post-warranty maintenance plans and
currently have only a 5% take rate due to high call volumes from new customers. One solution is
to off-load agent calls with an Avaya Voice Self-Service solution. Which two activities are
specifically targeted at reducing operational expenses and meeting business requirements?
(Choose two.)
A. Expensive customer service agents should not have to answer routine information requests.
B. Technical support calls should be delivered to customer service agents during the night and
weekend shifts.
C. Caller's intent should be effectively and consistently identified and then routed to a self-service
transaction or an agent.
D. Overflow calls should be routed to a voicemail system where they can describe their problem
and get a callback with the solution.
Answer: A,C

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NO.4 .Which two hardware components are required for Avaya Interactive Response (IR) using Voice
over IP? (Choose two.)
A. NMS boards
B. Dialogic boards
C. SunSparc-based server
D. Communication Manager
Answer: C,D

Avaya   132-S-708   132-S-708   certification 132-S-708   132-S-708   132-S-708

NO.5 .An Avaya Voice Self-Service customer has a limited service contract for IT and
telecommunications. They only have staff available from 9 a.m. to 5 p.m.; otherwise they are
available using a pager. The contact center uses Avaya contact center and reporting solutions.
The contact center has staff onsite 24 hours a day. They actively monitor their agent pool and
have offered to monitor Voice Self-Service ports if they can have access to the data center to
monitor the system's health. There are significant security concerns with providing this type of
access to non-technical staff. Which alternative would allow the contact center personnel some
monitoring capabilities?
A. Place the self-service ports behind the Communication Manager; monitor the ports on the Call
Management System (CMS) using real-time reports.
B. Place the self-service ports in front of the Communication Manager; monitor the ports on the
Call Management System (CMS) using real-time reports.
C. Place the self-service ports behind the Communication Manager; turn on RedirectOn No-
Answer (RONA) to route calls to supervisory personnel when ports go out of service.
D. Place the self-service ports in front the Communication Manager; turn on Redirect On No-
Answer (RONA) to route calls to supervisory personnel when ports go out of service.
Answer: A

Avaya   132-S-708   132-S-708   132-S-708

NO.6 .A healthcare company operates a mail order prescription business. Its contact center primarily
takes orders from existing and new customers. Upper management has decided not to implement
an Avaya Voice Self-Service solution, but use a competitor instead. The IT staff believes that once
they implement the new system, it will not operate as advertised. The IT staff asks you what they
can do to ensure that their application development time is not wasted in the event that they
ultimately decide to migrate to Avaya Voice Portal in the future. What is the most cost-effective
advice you can give the IT staff?
A. Advisethem to create their application using the competitor's proprietary tool set.
B. Advise them to create an application that exposes the weaknesses of the competitor platform.
C. Advisethem to escalate the decision about the platform since it will be very difficult to convert
later on.
D. Advise them to create their application inVoiceXML so that there will be portability to Avaya
Voice Portal.
Answer: D

Avaya   132-S-708   certification 132-S-708   certification 132-S-708   132-S-708

NO.7 .Which two hardware components are required for Avaya Voice Portal using Voice over IP?
(Choose two.)
A. NMS boards
B. Dialogic boards
C. Intel/AMD server
D. Communication Manager
Answer: C,D

Avaya   132-S-708   certification 132-S-708   certification 132-S-708   132-S-708

NO.8 .A customer currently has one contact center in Denver using Avaya Interactive Response (IR).
They use TDM, Speech Recognition (ASR), and Text-to-Speech (TTS). In addition to these
features, their applications are all written in TAS. They are very satisfied with the state of their
current applications. They are opening a new facility in another location and want to have the
same Voice Self-Service applications in this new location. They need the new location operational
in four weeks. Cost is an issue. Since cost and expediency are primary concerns, what would you
suggest to add Voice SelfService capacity to the new location?
A. Add Avaya Voice Portal systems/ports in the new location.
B. Add Avaya Dialog Designer systems/ports in the new location.
C. Add Avaya Interactive Response systems/ports in the new location.
D. Add Avaya Interactive Response systems/ports to the primary location.
Answer: C

Avaya   132-S-708   132-S-708   132-S-708   132-S-708

NO.9 .Your customer's company has extensive web services architecture. All communication with
customers has been through web chat and email. Customer demand has required the company to
setup a call center. They can only afford to staff a few agents, and firmly believe that a speech
application that accesses their existing web services would fulfill 70-80% of their incoming calls.
Which solution would meet their requirements?
A. Avaya Voice Portal and IVR Designer
B. Avaya Interactive Response and IVR Designer
C. Avaya Voice Portal and Avaya Dialog Designer
D. Avaya Interactive Response and Avaya Dialog Designer
Answer: C

Avaya examen   132-S-708   132-S-708   132-S-708

NO.10 .Which two represent native capabilities of Avaya Dialog Designer? (Choose two.)
A. Speaker Verification
B. Application Simulation
C. TAS Application Development
D. VoiceXML Application Development
Answer: B,D

certification Avaya   certification 132-S-708   132-S-708

NO.11 .A company has decided to enter the ISV business and create custom Voice Self-Service
applications for Avaya platforms. They want to learn a single tool set and would like to be in this
business for the foreseeable future. Which skill set should they develop to be compatible with
current and future Voice Self-Service applications?
A. IVR Designer andVoiceXML
B. Dialog Designer andVoiceXML
C. Voice@Work and ScriptBuilder
D. IVR Designer and Transaction Assembly Script
Answer: B

Avaya   132-S-708   132-S-708

NO.12 .A thriving mail order business has a busy contact center that takes orders from existing and new
customers. This business has chosen to implement an Avaya Voice Self-Service solution to
process routine orders to reduce the staffing costs. What are three benefits that this company can
expect to derive from implementing an Avaya Voice Self-Service solution? (Choose three.)
A. Agents can focus on complex customer issues.
B. Solution provides an effective 1-way voicemail solution.
C. Answers to common questions are available at any time.
D. Callers are connected directly to the agent of their choice.
E. Callers can be directed to routine information without agent assistance.
Answer: A,C,E

Avaya   certification 132-S-708   132-S-708 examen   certification 132-S-708

NO.13 .Which two methods can be used to get and put data between Avaya Interactive Response (IR)
and Avaya Interaction Center (IC)? (Choose two.)
A. LAN Gateway
B. DLG Connector
C. VOX Connector provided with IC
D. IC Connector provided with Avaya Dialog Designer
Answer: C,D

Avaya   132-S-708   certification 132-S-708   132-S-708   132-S-708 examen   132-S-708 examen

NO.14 .A thriving mail order business has a busy contact center that takes orders from existing and new
customers. To process routine orders and reduce staffing costs, they have chosen to implement
an Avaya Voice Self-Service solution. They want a sophisticated seamless solution for routing
calls to agents. They want callers to be identified, serviced (provide routine information), and
routed to an agent with minimal input from the caller.
Which two speech elements would be required to implement this solution? (Choose two.)
A. Voice over IP (VoIP)
B. Text-to-Speech (TTS)
C. Speech Recognition (SR)
D. Speech Application Builder (SAB)
Answer: B,C

certification Avaya   132-S-708   132-S-708   132-S-708 examen

NO.15 .Which three elements are required to run an Avaya Voice Portal solution with a speech
application? (Choose three.)
A. Speech Server
B. Domain Controller
C. Media Processing Platform (MPP)
D. Voice Portal Management System (VPMS)
E. Lightweight Directory Access Protocol (LDAP)
Answer: A,C,D

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Code d'Examen: 132-S-916
Nom d'Examen: Avaya (Avaya Specialist - IP Office Implement and Support Elective Exam)
Questions et réponses: 135 Q&As

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NO.1 .Which two operating systems are supported by VoiceMail Pro? (Choose two.)
A. Microsoft Windows 2000
B. Microsoft Windows XP
C. Microsoft Windows 98 SE
D. Microsoft Windows NT
Answer: A,B

Avaya examen   132-S-916 examen   132-S-916 examen   certification 132-S-916   132-S-916 examen

NO.2 .Which Dynamic Host Configuration Protocol (DHCP) options are available in the IP Office?
A. Disabled, Enabled
B. Server, Enabled, Client
C. Server, Disabled, Client,DialIn
D. Server, Client, Disabled
Answer: C

Avaya examen   132-S-916   132-S-916   132-S-916 examen   132-S-916

NO.3 .A customer wants to have a simple conference bridge with four permanent bridges set up off of a
menu in VoiceMail Pro. The customer also wants each bridge protected with a different static PIN.
Where in the setup of this scenario would you enter the PIN?
A. On the General tab in the menu action
B. On the General tab for each transfer action
C. On the Telephone Number field in the IP Office Short Code
D. In the Properties box for each option in the Touch Tone tab in the menu action
Answer: B

certification Avaya   132-S-916   132-S-916   132-S-916   certification 132-S-916

NO.4 .An IP Office solution is sold to a customer who needs to connect two existing sites over their LAN.
Which two are required by Avaya to ensure the VoIP connection and calls work properly? (Choose
two.)
A. Firewall / filter
B. Network assessment
C. A separate voice network
D. Static addresses for the IP Office
Answer: B,D

Avaya   certification 132-S-916   132-S-916

NO.5 .A customer reports that IP Office users cannot access voicemail at certain times. Avaya has
requested that the customer reproduce the issue and provide traces. Which three steps can the
customer take to reproduce the reported issue? (Choose three.)
A. The customer can place test calls into voicemail.
B. The customer can use the 'IP Office System Monitor" andVoiceMail Pro debug logs to record
system activity.
C. The customer can use System Monitor to "Call Sync" on all calls in the system.
D. The customer can reboot the IP Office to see if it resolves the issue.
E. The customer can record the date and time of the reported issue.
Answer: A,B,E

Avaya   132-S-916   certification 132-S-916

NO.6 Recordings take up how much space on a hard drive?
A. 2MB per minute
B. 200KB per minute
C. 1MB per minute
D. 650KB per minute
Answer: C

Avaya   132-S-916   132-S-916   132-S-916   132-S-916

NO.7 .Which file validates the version of software that is to be loaded into the 4600 Series Telephone
set?
A. bbla0_83.scr
B. 46xxsettings.txt
C. 46xxsettings.scr
D. 46xxupgrade.scr
Answer: D

Avaya examen   certification 132-S-916   certification 132-S-916   132-S-916 examen

NO.8 .When using SIP or H.323 trunks and the System Status Application, which three problems can be
tested using the System Status Application? (Choose three.)
A. Round trip delay
B. Receive jitter
C. Receive packet loss
D. Quality of Service (QoS) value
E. DSCPQoS value
Answer: A,B,C

Avaya   132-S-916   certification 132-S-916   132-S-916   132-S-916 examen

NO.9 .Your customer has an IP Office 412 system running version 4.2 where calls at times ring to wrong
extension numbers. Which three steps would you take to reproduce or validate the issue?
(Choose three.)
A. Use System Status Application to watch the call progress to verify which extension the call is
ringing to and why.
B. Use System Monitor and the Call / Packet information to follow the call progress to identify the
issue.
C. Use the telephone's display for the extension that is incorrectly ringing to determine how the
call was routed.
D. Use the Call Status application to watch the call progress to verify how the call is being routed
and to what extension it is being directed to.
E. Use the IP Office Manager application to verify that theVoiceMail call flow is configured
correctly.
Answer: A,B,C

Avaya   132-S-916   132-S-916

NO.10 .You have an Avaya IP 412 Office with the largest supported voice compression modules (VCMs)
on the system. What is the maximum number of data channels supported on this system?
A. 20
B. 50
C. 80
D. 100
Answer: D

Avaya   132-S-916 examen   132-S-916   certification 132-S-916

NO.11 .Which three pieces of information does System Status Application provide? (Choose three.)
A. Configuration errors
B. Local IP Office license status
C. Trunk status
D. Extension status
E. Remote IP Office licensestatu
Answer: B,C,D

Avaya examen   132-S-916   132-S-916   132-S-916   132-S-916

NO.12 .An IP Office application will allow an individual to select protocols and interfaces that are to be
traced and decoded. The trace can either be captured directly to screen or as a log file for later
analysis. Traces from different protocols can be color coded to improve the clarity of large log files.
Which application is used for this?
A. Debug View
B. System Monitor
C. Delta Server
D. System Status Application
Answer: B

Avaya   132-S-916   132-S-916   certification 132-S-916   132-S-916

NO.13 When installing IP Hardphones, the engineer wants to use the IEEE 802.3af standard to _
____.
A. Supply AC voltage to the IP Office
B. Supply power to the IPHardphones
C. Perform Layer 3 routing for IPHardphones
D. Filter multicast traffic to the appropriate IPHardphone
Answer: B

Avaya   132-S-916 examen   132-S-916   132-S-916

NO.14 Click the Exhibit button.
In the exhibit, what would the default gateway for IP Office 1 be?
A. 10.10.1.1
B. 10.10.1.2
C. 192.168.10.100
D. 135.122.34.90
Answer: D

Avaya examen   132-S-916   132-S-916 examen   132-S-916 examen

NO.15 .A customer using an IP Office system with a single PRI line is reporting difficulties when dialing
out. What are two reasons for this happening? (Choose two.)
A. There are not sufficient channels available for the number of callers on the system.
B. The PRI clock quality is set to Network instead of Fallback.
C. The PRI clock quality is set to Fallback instead of Network.
D. The internal CSU is enabled.
Answer: A,C

Avaya examen   132-S-916 examen   certification 132-S-916   certification 132-S-916   132-S-916 examen   132-S-916

NO.16 Which three options does the IMS user have available in Microsoft?Outlook? (Choose three.)
A. Select IMS server.
B. Select Voicemail Box.
C. Select Voicemail server.
D. Select handset for VM playback.
E. Prompt before connecting to server.
Answer: B,D,E

Avaya examen   certification 132-S-916   132-S-916   132-S-916   132-S-916

NO.17 A customer wants a quick way of putting callers through to the mailbox for hunt group 245
SalesAdmin. They want to be able to put the caller on hold and just dial 123. Which Short Code
should be used to accomplish this?
A. Telephone Number "SalesAdmin"
Feature VoiceMailCollect
B. Telephone Number "#SalesAdmin"
Feature VoiceMailCollect
C. Telephone Number 245
Feature VoiceMailCollect
D. Telephone Number "SalesAdmin"
Feature VoiceMailDrop
Answer: B

Avaya   132-S-916   132-S-916

NO.18 .When configuring Session Initiated Protocol (SIP) trunks with SIP authorization using an IP
address on an IP Office system which option must be set in the SIP Line configuration form for the
trunks to function correctly?
A. The customer's NAT IP address must be entered on the SIP line form.
B. The Primary Authentication Name must be set.
C. The compression mode must be set to automatic.
D. The ITSP IP address must be entered on the SIP line form.
Answer: D

Avaya   132-S-916 examen   132-S-916   132-S-916

NO.19 .What is necessary to upgrade the firmware for the 4600/5600 series sets on an IP Office system?
A. Manager
B. Serial cable
C. Third-party FTP server
D. Null modem cable
Answer: A

Avaya   132-S-916   132-S-916   132-S-916 examen   132-S-916 examen

NO.20 .An IP Office telephone user reports that a phone is not ringing for outside calls. What are three
possible reasons why this is happening? (Choose three.)
A. The IP Office locale is set to "A-Law".
B. The phone does not have the user profile logged onto the phone.
C. The ring volume is too low to hear.
D. The phone has been set to "Offhook Station".
E. The phone is set to "Do Not Disturb".
Answer: B,C,E

Avaya examen   certification 132-S-916   132-S-916   132-S-916 examen   132-S-916

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Code d'Examen: 6401.1
Nom d'Examen: Avaya (Avaya IP Office Implementation Exam)
Questions et réponses: 115 Q&As

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NO.1 When using Voice Conference Notification in the Conference Center Software, which three options
does the participant have when they are called? (Choose three.)
A. Wait
B. Accept
C. Decline
D. Join later
E. Participant is unavailable
Answer: B,C,E

Avaya examen   certification 6401.1   6401.1   6401.1   certification 6401.1

NO.2 When tracing a system with the System Monitor program you notice that the Roll Over Log button is
grayed out. What is causing this?
A. You have not set your log preferences.
B. You have a firewall in place.
C. You are monitoring the wrong system.
D. You have paused the screen logging, and are no longer gathering data.
Answer: A

Avaya   6401.1   6401.1 examen   6401.1

NO.3 A customer is receiving calls to a hunt group and the callers are reporting that they are being forced to
wait much longer than VoiceMail Pro reported to them during the queued message. What is a possible
cause for this?
A. The hunt group has a priority set to 1.
B. The hunt group has a priority set to 3.
C. There are two routes going to the hunt group. Each has different priorities set.
D. Users in the hunt group have inconsistent priority settings. The users with a priority set to 3 are always
busy.
Answer: C

certification Avaya   6401.1   certification 6401.1   6401.1   certification 6401.1   certification 6401.1

NO.4 A customer wants to have a simple conference bridge with four permanent bridges set up off of a menu
in VoiceMail Pro. The customer also wants each bridge protected with a different static PIN. Where in the
setup of this scenario would you enter the PIN?
A. on the General tab in the menu action
B. on the General tab for each transfer action
C. on the Telephone Number field in the IP Office Short Code
D. in the Properties box for each option in the Touch Tone tab in the menu action
Answer: B

Avaya examen   6401.1 examen   certification 6401.1   certification 6401.1   certification 6401.1

NO.5 IP Office has a feature, "Conference Meet Me" which allows users to join or start a specific numbered
conference.
Which IP Office Platform does NOT support "Conference Meet Me"?
A. IP Office 401ng
B. IP Office 500 Professional
C. IP Office 403
D. IP Office 500 Standard
Answer: D

Avaya examen   certification 6401.1   certification 6401.1   certification 6401.1   6401.1   certification 6401.1

NO.6 Which IP port does Internet Explorer use to access the ContactStore Web page?
A. 8080
B. 8000
C. 8888
D. 8990
Answer: C

certification Avaya   6401.1   certification 6401.1   6401.1   6401.1

NO.7 Which two e-mail protocols are used by VoiceMail Pro to perform voicemail to e-mail? (Choose two.)
A. POP 3
B. SMTP
C. MAPI
D. IMAP
Answer: B,C

Avaya examen   6401.1 examen   6401.1   6401.1

NO.8 Which two are used to turn on Small Community Networking within the main IP Office 500? (Choose
two.)
A. RAS
B. FastStart
C. Voice Networking
D. Professional License Enabled
Answer: C,D

Avaya examen   certification 6401.1   certification 6401.1

NO.9 A remote user wants to gain access to the network when using the RAS server.
Under which two conditions would you create an IP route.? (Choose two.)
A. when the remote user's dial-up connection method contains a DHCP address that is on a different
subnet
B. when the user is on the same subnet as the IP Office
C. when the remote user's dial-up connection method contains a static IP address that is on a different
subnet
D. when the IP Office's DHCP mode is set to Server or Dial In and the PC connection method is set to
obtain an IP Address Automatically
Answer: A,C

Avaya   6401.1   certification 6401.1   6401.1

NO.10 What line type supports the IP Office R 4.2 mobile call control functionality?
A. IP DECT Line
B. SIP (RFC2833)
C. IP Line (H.323)
D. Analogue Trunk
Answer: B

Avaya   6401.1   6401.1 examen   6401.1 examen

NO.11 An IP Office telephone user reports that a phone is not ringing for outside calls.
What are three possible reasons why this is happening? (Choose three.)
A. The IP Office locale is set to "A-Law".
B. The phone does not have the user profile logged onto the phone.
C. The ring volume is too low to hear.
D. The phone has been set to "Offhook Station".
E. The phone is set to "Do Not Disturb".
Answer: B,C,E

certification Avaya   6401.1   certification 6401.1

NO.12 You have a customer who has loop start analog trunks. Their callers report that the line rings much
longer than the internal extensions ring. What is a possible cause of this problem?
A. The line prefix has not been correctly configured.
B. The Ring Off Maximum settings for the trunks are too high.
C. Trunks are set for Loop Start ICLID on the IP Office.
D. The trunk is supplying a long Caller ID string and the Long CLI option has not been checked in
Manager.
Answer: C

certification Avaya   6401.1   6401.1

NO.13 When using Small Community Networking which two features require the Small Community Advanced
License to function? (Choose two.)
A. Hot Desking
B. Hot Desking across the SCN
C. playing queued announcements
D. Break Out dialing
Answer: B,D

Avaya   6401.1   6401.1   6401.1   6401.1

NO.14 A user (ext. 199) reports that their IMS client displays an error message when attempting to ring a
phone. What are three reasons that would prevent the IMS program from calling the phone? (Choose
three.)
A. The user profile in Manager has "199" entered as the user name.
B. The phone is set for "Do Not Disturb".
C. The user's "Multi Line Option" is set to "Answer Pre-select".
D. The user mailbox is set to "Blank" under Outlook Tools/Integrated Messaging.
E. The user's profile has "System Phone" is set to "On".
Answer: A,B,D

Avaya   6401.1 examen   6401.1 examen   6401.1   6401.1 examen

NO.15 What information do you need from a customer to be able to reproduce a call park problem? (Choose
three.)
A. accurate description of the problem
B. a System Monitor trace of the problem
C. a Network Assessment
D. the system configuration
E. information on the phones and lines being used
Answer: A,D,E

Avaya   6401.1 examen   6401.1 examen

NO.16 How much space does a recording in VoiceMail Pro use on a hard drive?
A. 1MB per minute
B. 500KB per minute
C. 2MB per minute
D. 1.5MB per minute
Answer: A

Avaya   6401.1   certification 6401.1

NO.17 A customer calls and informs you that every time they call voicemail they get a busy signal. The
customer sends you the trace shown below:
0.s PRN: Monitor Started IP=192.168.42.203 IP406 DS 4.0(5) IPOffice_1
1ms PRN: LAW=U PRI=2, BRI=0, ALOG=4, ADSL=0, VCOMP=16, MDM=2, WAN=0
MODU=0 LANM-0, CkSRC=0 VMAIL=0(VER=1 TYP=1) CALLS=39(TOT=20123)
Does the trace show enough information to indicate to the customer where to begin problem resolution
and what the problem may be?
A. Yes, the voicemail is not connected to the system.
B. Yes, the Auto Attendant is using up all of the voicemail channels.
C. No, I would need to see a trace of them calling voicemail.
D. No, I would also need a Debug_View trace of the voicemail.
Answer: A

Avaya   certification 6401.1   6401.1   6401.1

NO.18 A customer has two IP Office systems connected using Small Community Networking with centralized
voicemail. When calling from one system to another, calls intermittently get one-way audio. Which two are
necessary to begin troubleshooting this issue? (Choose two.)
A. System Status Application
B. Sniffer trace
C. IP Office Monitor trace information
D. Voicemail console trace
Answer: A,C

Avaya   certification 6401.1   6401.1   6401.1   6401.1 examen   certification 6401.1

NO.19 You want to install ContactStore on a PC separate from the VoiceMail Pro PC . Which three steps would
you need to complete for ContactStore to function separately? (Choose three.)
A. Verify that the Voice Recording Library on the VoiceMail Pro server is shared on the customer's
network.
B. Verify that the ContactStore service has read and write permissions to the Voice Recording Library
Share.
C. Verify that the ContactStore registry settings have been updated to see the Voice Recording Library
share.
D. Verify that the VoiceMail Pro registry settings have been updated to point to the Voice Recording
Library share.
E. Verify that the ContactStore licenses have been loaded onto the PC running the ContactStore
application.
Answer: A,B,C

Avaya   certification 6401.1   6401.1 examen   certification 6401.1

NO.20 Click the Exhibit button.
A customer has two sites, each with an IP Office linked via a private digital line (E1/T1). The head office is
connected to the public network through a digital exchange line. The remote site gains access to the
public network via the head office.
How should Clock Quality be set in the IP Office on the lines marked X and Y in the exhibit?
A. X - Network -- Y - Fallback
B. X ?Fallback -- Y - Fallback
C. X ?Network -- Y - Unsuitable
D. X ?Fallback -- Y - Unsuitable
Answer: C

Avaya   6401.1 examen   6401.1   6401.1

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Code d'Examen: 6209.1
Nom d'Examen: Avaya (Avaya Aura Contact Center CCT and Multimedia Implementation Exam)
Questions et réponses: 53 Q&As

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NO.1 The technician has installed a Contact Center multimedia (CCMM)email and web services to the
Contact Center solution.
What do the customers email and web server connect to?
A. Customer LAN
B. Contact Center Server Subnet
C. Customer server ELAN
D. Contact Center Server ELAN
Answer: A

Avaya examen   certification 6209.1   6209.1 examen   6209.1   6209.1

NO.2 An agent with Avaya Aura Agent Desktop cannot log into the Contact Center. The technician needs to
verify network connectivity from the agent PC to the Contact Center Multimedia server.
Which command is used to verify the physical network connection between agent PC to the CCMM
server?
A. Arp
B. Ping
C. Tracert
D. Ipconfig
Answer: B

Avaya examen   6209.1   6209.1

NO.3 You have installed Communication Control Toolkit (CCT) and need to add the CCT server in the Contact
Center Administration (CCMA) web interface and associate it to a Contact Center Manager Server
(CCMS). After adding the CCT server, you are unable to associate it with the CCMS, what is a problem
with this installation?
A. No CCT users have been created
B. The CCT server does not have valid licenses
C. The CCT server has not been added in CCMA
D. Open Queue has not been enabled on the CCMS
Answer: D

Avaya examen   6209.1   6209.1   certification 6209.1   6209.1 examen

NO.4 A technician has installed Contact Center Multimedia (CCMM) within the Contact Center environment.
Multimedia skillsets must be defined in the Contact Center Administration (CCMA) for multimedia routing
to occur.
What name convention differentiates multimedia skillsets from voice skillsets?
A. Add a multimedia suffix to the skillset name
B. Add a multimedia prefix to the skillset name
C. Add a multimedia disposition code to the skillset name
D. Add multimedia to the skillset name.
Answer: B

certification Avaya   6209.1   6209.1

NO.5 A technician has been asked to generate outbound and multimedia reports based on data stored
within the Contact Center Multimedia (CCMM) database. The technician must also access multimedia
data sources through the Report Creation Wizard for reporting customization. The CCMM server has
been added to the Contact Center Manager Administration (CCMA).
Which additional step is required to complete this task?
A. Assign the CCMM server as a reporting server for the Contact Center Manager Server (CCMS)
B. Add the Communication Control Toolkit (CCT) server to theCCMA
C. Add the Microsoft Exchange server to the CCMA
D. Assign the CCT server as a reporting server for the CCMS
Answer: A

certification Avaya   6209.1   6209.1

NO.6 Where can the settings are configured for the inbound mail handler (IMH) such as the time between
intervals?
A. Through the Contact Center Manager Administration Network Configurations screen
B. Through the email server
C. Through the Outbound Campaign Manager
D. Through the Multimedia Administrator
Answer: A

Avaya   6209.1   certification 6209.1   certification 6209.1

NO.7 A network drive is being mapped that will be used to setup the Contact Center Multimedia database.
The following information is provided:
-The Contact Center Multimedia server name is CCMM001
-The Contact Center Multimedia server IP address is 192.167.140.15
-The backup server name is backup004
-The backup server IP address is 192.167.140.20
-The backup folder name is dbbackup
What is the UNC path for the mapped network drive.?
A. \192.167.140.15\dbbackup
B. \CCMM001\dbbackup
C. \192.167.140.20\dbbackup
D. \dbbackup\backup004
Answer: B

certification Avaya   6209.1   6209.1

NO.8 A technician has installed Communication Control Toolkit (CCT). Which three elements are added to the
event viewer? (Choose three)
A. NCCT Call Log
B. NCCT Security
C. NCCT Audit Log
D. NCCT Error Log
E. NCCT System Log
Answer: B,D,E

Avaya   6209.1 examen   certification 6209.1   6209.1 examen   6209.1

NO.9 A technician is adding an agent in the Contact Center Manager Administration (CCMA) utility. But no
option to add Communication Control Toolkit (CCT) user account details is presented.
What option must be taken to solve this problem?
A. The agent user type must be set to supervisor agent
B. Enter the SIP address of the agent ­ t he vo i ce u ri se r ve r
C. The Create CCT agent
option must be selected
D. The agent first and last name must be populated
Answer: C

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NO.10 The technician needs to install an Avaya Aura Contact center in a co-resident configuration to support a
contact center with less than 200 agents or less than 12000 calls per hour. The Contact Center Support
Multimedia Outbound and Universal Networking. The co-resident applications link through Contact Center
Manager Server, License Manager, Contact Center Manager infrastructure, Communication Control
Toolkit, Contact Center Multimedia, Server Utility and Avaya Media Server. For this installation, what is the
drive letter and size of the hard disk partition required for the Avaya Aura Contact Center application?
A. C:\ and 60 GB
B. D:\ and 80 GB
C. E:\ and 120 GB
D. F:\ and 300 GB
Answer: B

certification Avaya   certification 6209.1   6209.1 examen   6209.1

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