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Code d'Examen: 000-591
Nom d'Examen: IBM (Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V3)
Questions et réponses: 86 Q&As

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NO.1 A customer has implemented a solution from a third-party vendor that is capable of listing configuration
item inventory and supports release management. What is this solution missing to provide a fully
functional CMDB?
A. Links
B. Hierarchies
C. Relationships
D. Dependencies
Answer: C

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NO.2 A customer is planning to implement a discovery engine using IBM Tivoli Application Dependency
Discovery Manager (TADDM). There are several DMZs containing Windows servers to be scanned.
Which configuration matches the customer's requirements?
A. An anchor server in each DMZ
B. A separate TADDM server for each DMZ
C. An anchor server and gateway server in each DMZ
D. A separate TADDM server for each DMZ with one central database
Answer: C

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NO.3 What is the goal of service asset and configuration management?
A. To build a service model according to ITIL best practices
B. To define and track the accounting process of the assets
C. To implement ITIL practices across the entire organization
D. To correlate IT services and different IT components needed to deliver them
Answer: D

IBM   000-591   000-591

NO.4 Why is it important to define Key Performance Indicators (KPIs) for processes in the solution design
phase?
A. KPIs track project success and if the promised value is delivered.
B. KPIs take a long time to implement in a GUI so they must be defined early in the project.
C. KPIs document the solution performance and indicate whether hardware needs to be upgraded.
D. KPIs definitions are mandatory fields during product installation and without them the installation
cannot progress.
Answer: A

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NO.5 Why is the corporate vision and strategy important for a high level requirements document.?
A. It provides an understanding of how current IT asset and service management processes support
these requirements.
B. It provides an overview of the company's mission and market strategy which determines the IT asset
and service management business requirements.
C. It provides company policies which determine the preferred vendors and influence the high level
requirements for a IT asset and service management solution.
D. It provides a clear definition of the company goals, how they want to achieve these goals, and what is
needed to achieve these goals which determines the IT asset and service management business
requirements.
Answer: D

IBM   000-591   certification 000-591   000-591 examen

NO.6 Given that an implementation of IBM SmartCloud Control Desk is integrated to a compatible LDAP
system, how would the system administrator modify the access privileges of a problem manager?
A. Use the Security module in IBM SmartCloud Control Desk
B. Alter the security properties in the LDAP system using an LDIF update
C. Use the Problem Management module in the IBM SmartCloud Control Desk
D. Modify the profile information access which the problem manager can change on their own
Answer: A

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NO.7 Which business process can be implemented with a CMDB solution?
A. Database discovery
B. Change management
C. Software configuration management
D. Configuration item audit and reconciliation
Answer: D

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NO.8 Which function supports a customer who would like to have a predefined work plan for repetitive
maintenance work?
A. Job List
B. Job Plans
C. Tasks List
D. Tasks Plan
Answer: B

certification IBM   000-591   000-591

NO.9 A customer wants the service desk personnel to track leasing contracts for their IT assets that are
currently maintained in an in-house developed application. How should the customer be advised to
implement this requirement?
A. Use the Maximo Data Loader to load lease information into IBM Tivoli Asset Management for IT
(TAMIT).
B. Leverage the customized asset application by using Application Designer to add a lease contract
section to maintain contracts for each asset.
C. Use Integration Framework to load for the first time the lease contracts information into the Lease
Contracts application, and then maintain those contracts with TAMIT
D. The customer should continue maintaining their leasing contracts in their own application. Using the
Integration Framework, the information of each contract can be populated in the Lease Contracts
application.
Answer: C

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NO.10 Which solution can help reduce cost and minimize service disruptions through automated service
request handling efficient change management, and optimized asset lifecycle management across IT and
enterprise domains?
A. An integrated accounting and procurement solution.
B. A comprehensive IT asset and service management solution.
C. A proactive service level agreement modeling and enforcement solution.
D. An automated, self-service catalog for requesting end-to-end service provisioning.
Answer: B

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NO.11 Which two products should be presented to a client if they want to know more about the benefits of
implementing IBM products for change, configuration, and release management, including application
and infrastructure discovery? (Choose two.)
A. IBM SmartCloud Provisioning
B. IBM SmartCloud Control Desk
C. IBM Tivoli Asset Discovery for Distributed
D. IBM Tivoli Composite Application Manager
E. IBM Tivoli Application Dependency Discovery' Manager
Answer: B,E

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NO.12 Which two resources contain the most up-to-date platform compatibility matrix information in order to
validate a solution design? (Choose two.)
A. IBM Tivoli Forums
B. Tivoli Field Guides
C. IBM Support Web page
D. IBM DeveloperWorks wikis
E. Tivoli User Group Web page
Answer: C,D

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NO.13 All change managers at a company need to track if the percentage of changes implemented with
approval across a date range is higher then 90%. Which IBM SmartCloud Control Desk functionality can
create and display the necessary Key Performance Indicator (KPI)?
A. The required KPI is already available which provides a graph of the percentage of changes
implemented with approval by status.
B. A result set should be configured on the Start Center of the Change Manager role containing a query on
the closed changes for a specific date range.
C. A standard report is already available which uses Start Date and End Date input parameters to provide
a report with a bar chart of the percentage of changes implemented with and without approval by status.
D. A custom KPI should be configured to display the percentage of changes implemented with approval
by status, using Start Date and End Date input parameters, which then has to be configured in a KPI
graph portlet on the dashboard of the Change Manager role.
Answer: C

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NO.14 What two types of information are provided by IBM Tivoli Application Dependency Discovery Manager
to IBM SmartCloud Control Desk? (Choose two.)
A. Asset types
B. Configuration Items
C. Configuration Items Types
D. Classification Items Hierarchy
E. Classification Items Relationships
Answer: B,C

IBM   000-591 examen   000-591   000-591

NO.15 A customer is using IBM SmartCloud Control Desk to automate incident, problem, and change
management processes. The solution currently supports 15,000 end users but the customer acquired and
integrated a company with an additional 5,000 end users. What does the customer need to do to cover
the new end users?
A. Buy an additional 5,000 end user licenses
B. Build a separate instance of IBM SmartCloud Control Desk
C. Define the new users in the existing IBM SmartCloud Control Desk
D. Buy an IBM SmartCloud Control Desk for Internal Service Provider license
Answer: C

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Code d'Examen: 000-240

Nom d'Examen: IBM (IBM Sterling Configurator V9.1, Deployment)

Questions et réponses: 112 Q&As

Code d'Examen: 000-591

Nom d'Examen: IBM (Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V3)

Questions et réponses: 86 Q&As

Code d'Examen: 000-611

Nom d'Examen: IBM (DB2 10.1 DBA for Linux, UNIX, and Windows)

Questions et réponses: 118 Q&As

Code d'Examen: 000-780

Nom d'Examen: IBM (IBM PureFlex System Sales V1)

Questions et réponses: 70 Q&As

Code d'Examen: COG-701

Nom d'Examen: IBM (IBM Cognos TM1 10.1 Analyst)

Questions et réponses: 60 Q&As

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NO.1 A Model has property values that change frequently, and these changes are communicated by an
external vendor. The modeler needs to make these changes as required. What is the MOST efficient way
of updating the Model with these frequent changes?
A. Make the changes in the database table.
B. Make the changes using the Visual Modeler.
C. Export the current Model and make changes in the Model XML. Import the changed Model.
D. Create a common Worksheet and maintain it externally in a Comma Separated Value (CSV) file.
Upload it with the new property values.
Answer: D

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NO.2 Review the following Model:
The callouts (i.e. "R1", "R2", "R3, R4" and "R5") denote the rules assigned at the different levels. For the
rules assigned to the same node, assume that the rules are listed in the increasing order of priority value.
What is the sequence in which the rules will be evaluated?
A. R1, R2, R3, R4, R5
B. R1, R2, R4, R3, R5
C. R1, R2, R5, R4, R3
D. R3, R4, R2, R5, R1
Answer: D

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NO.3 A major bike manufacturer sells customizable bikes online, and includes assembly and shipping. For a
bike to be completed, the user must select a frame, tires and gear systems. There are several choices
available for the user in each category, but there are some compatibility issues between certain types of
frames and the third-party gear systems that the manufacturer uses. For example, there are three sizes
the bike frames: 19" 20" and 22". There are three models of gear systems that the manufacturer offers:
6.speed, 18-speed and 24-speed. While 6-speed and 18speed fits all the frame sizes, 24-speed is a
premium exclusive model and fits only the 22". The requirement calls for compatibility to be pointed out to
the user. What is the correct way to model this product?
A. Use a rule to automatically fix compatibility issues.
B. Use a Constraint Table to manage the allowable configurations.
C. Use a list to list down the different options available for each frame.
D. Define different properties for gear system 24-speed to distinguish it from 6-speed and 18speed.
Answer: B

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NO.4 A modeler is working on a rule to determine if the customer's location is one of the 10 possible locations
where a discounted offer can be given. What type of property SHOULD be used for storing all 10 of the
locations in one property.?
A. List property
B. String property
C. Location property
D. String Array property
Answer: A

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NO.5 A modeler is about to create an Option Class for logos for a Model of t-shirts. The modeler discovers
that there is a Model for logos and that it has been used as a sub-model in a Model for bags. Instead of
attaching the Model for logos as a sub-model to the Option Class, the modeler wants to copy the
reference for the sub-model from the Model for bags. What are the possible advantages of doing this?
A. Any properties attached to the sub-model reference are copied over and may be useful.
B. Any rules and properties attached to the sub-model reference are copied over and may be useful.
C. There is no advantage. It is same as attaching the Model for logos as a sub-model to the Option Class.
D. It is not possible to copy the sub-model reference.
Answer: B

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NO.6 A modeler wants to give a discount on the price of cars, but only if the following conditions are
satisfied:
The modeler creates a rule for this and it is set to trigger on success. How will this rule condition be
defined in the Visual Modeler?
B
A. Exhibit A
B. Exhibit B
C. Exhibit C
D. Exhibit D
Answer: C

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NO.7 A Model is developed per the following image:
To ensure consistency and control of priorities, which of the following statements is TRUE?
A. "Property, D" will always be equal to 5.
B. The formula cannot be attached to property as depicted in the image.
C. To ensure that the value of "Property, D" is 7 after Model execution, change the priority of formula firing
so that the formula for deriving "Property, C" is fired before the formula for "Property, D".
D. To ensure that the value of "Property, C" is calculated before the value of "Property, D", replace the
formula with two rules. Rule1 calculates "Property, C" and Rule2 calculates "Property, D". Set the priority
for Rule1 is set to 40, and the priority of Rule2 to 50.
Answer: D

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NO.8 A modeler has to create a rule with many fragments. In which order should the fragments be set up for
better performance?
A. The nested fragments should come first.
B. The least probable fragment should come first.
C. The sequence of the fragments do not make any difference.
D. The fragments that use custom function handlers should come first.
Answer: B

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NO.9 When naming properties, a modeler avoids using names that start with an "_" (underscore). The
modeler is correct to do this, because names that start with an "_" (underscore) are which type of
properties?
A. UI Properties
B. UEV Properties
C. System Properties
D. Rule Trace Properties
Answer: C

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NO.10 A modeler creates a Model for a desktop with multiple layers of Option Classes. To keep the price of the
desktop low, the modeler decided on a maximum price for each group of components and marked it at the
appropriate Option Class level with the property "maxPrice". The rules for validating that the price does
not go beyond the max set for that component or subcomponent is defined at Model and attached at the
Option Items. What function can be used in the rule to determine the "maxPrice" for each component?
A. max()
B. value()
C. parent()
D. propval()
Answer: C

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NO.11 A car manufacturer wants to display a list of available cars based on what the customer chooses for the:
What should be the rule fragment/condition written for this?
A. value(AvailableCars) not in list(CarType) [Fragment is false]
B. value(AvailableCars) not in propval(CarType) [Fragment is false]
C. propval(AvailableCars) not in list(CarType) [Fragment is false]
D. propval(AvailableCars) not in parent(CarType) [Fragment is false]
Answer: C

IBM   000-240 examen   000-240   000-240   certification 000-240   000-240

NO.12 A company wants to give its customers a 10% volume discount for its Professional Services if the order
totals 100 or more hours. The $250 hourly (undiscounted) base rate for Professional Services is retained
in an Option Item under an Option Class called base rates in the model and is never displayed in the UI.
Rules will be used to set the UI: PRICE for the Professional Services Option Item displayed in the UI
based on the quantity of hours ordered and the UI: PRICE of the hidden base rate Option Item.
Review the following images which show what is presented to the user in the UI with and without a
discount.
When creating these assignment rules, which function needs to be used to retrieve the hourly base rate
for Professional Services?
A. sum
B. value
C. lookup
D. propval
Answer: D

IBM   certification 000-240   000-240   certification 000-240

NO.13 To represent an entertainment collection, a modeler creates a Model Group with Models for books,
songs, movies. etc. Option Classes in each Model represent different genres and the Option Items are the
individual works of art (specific songs, movies, books, etc.). Given that the term "'artists" is applicable to
songs and movies but not to books, where should a property denoting "artists" be defined and attached?
A. Property is defined at the Model Group and attached at the Models.
B. Property is defined at the Models and attached at the Option Class.
C. Property is defined at the Model Group and attached at the Option Items.
D. Property is defined at the Option Class and attached at the Option Items.
Answer: C

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NO.14 A furniture company has a Model for a house with an option to select different types of furniture
commonly found in a house (e.g. tables, chairs etc). Each of those furniture types are modeled as Option
Classes and the available options are defined as Option Items. The prices are defined as a property on
Option Items. Multiple selections can be made in each of the furniture types and quantities can be entered
for them. Which function(s) will be needed in a rule attached at the Option Class level to determine the
average price of each of the furniture type selected?
A. sum()
B. childSum()
C. sum(), count()
D. childSum(), count()
Answer: B

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NO.15 A modeler needs to create a property to represent the quantity of televisions in a home where the value
needs to be used in a calculation. What type of property should be created?
A. List property
B. String property
C. Integer property
D. Number property
Answer: D

certification IBM   000-240   certification 000-240